Term and Conditions

Welcome to Cherokee Shop at scrubswearstyle.com. These Terms and Conditions govern your use of our website and purchases of our medical apparel products. By accessing our site and making purchases, you agree to comply with these terms.

1. Website Use and Intellectual Property

1.1 Acceptable Use

Our website is designed for healthcare professionals seeking high-quality medical apparel. You agree to use our site for lawful purposes only and in a manner consistent with its intended purpose.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, product designs, and images, is the property of Cherokee Shop or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User-Generated Content

If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free license to use, reproduce, and publish such content for promotional purposes.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our medical apparel products (including scrubs, accessories, and related items) on our website. However, slight variations in color or texture may occur due to monitor settings or product batches.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Intended Use

Our products are designed for healthcare professionals and are intended for medical workplace use. Proper care according to product instructions is required to maintain quality and functionality.

3. Ordering and Payment

3.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending you an order confirmation email. We reserve the right to refuse any order for any reason.

3.2 Pricing

All prices are in US Dollars (USD) and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

3.3 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

You represent that you have the legal right to use any payment method you provide.

3.4 Order Processing

Orders are typically processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): via DHL or FedEx, typically delivered within 10-15 business days after shipment
• Free Shipping: via EMS for orders over $50, typically delivered within 15-25 business days after shipment

4.2 International Shipping

We ship worldwide except to some Asian countries and remote areas. International customers are responsible for any customs fees, import duties, or taxes, which are not included in the product or shipping costs.

4.3 Delivery Issues

If you experience delivery problems, please contact us immediately at [email protected]. We will work with the carrier to resolve the issue but cannot guarantee delivery times.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of receiving your order, provided that:

• Items are unworn, unwashed, and in original condition
• Original tags are still attached
• Items are in their original packaging

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Undergarments
• Face masks
• Opened accessory items
• Clearance items marked “final sale”

5.3 Return Process

To initiate a return or exchange:

1. Contact our customer service at [email protected] within 15 days of receipt
2. Wait for approval and RMA number (1-2 business days)
3. Package items securely with original packaging and order confirmation
4. Ship to: Cherokee Shop Returns, 4407 Argonne Street, Philadelphia, PA 19108 USA

5.4 Refunds

Refunds are processed within 3-5 business days of receiving your return and will be credited to your original payment method. Original shipping costs are non-refundable except for defective or incorrect items.

6. Customer Responsibilities

6.1 Accurate Information

You are responsible for providing accurate and complete information when placing orders, including shipping address and payment details.

6.2 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account information and password.

6.3 Compliance with Laws

You agree to comply with all applicable laws and regulations regarding your use of our website and products.

7. Limitation of Liability

Cherokee Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site after changes constitutes acceptance of the modified terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.

11. Contact Information

For questions about these Terms and Conditions, please contact us at:

Cherokee Shop
4407 Argonne Street
Philadelphia, PA 19108 USA
Email: [email protected]